I have worked in Devonalds for over 20 years where I started as a receptionist. Following a period as a secretary I became a trainee caseworker within the Family Department and more recently the Care Department.
I believe it is important to have a good rapport with clients and a caring helpful approach when dealing with them, whilst at the same time dealing with matters in a professional manner. I live in the locality which I also feel benefits clients in that I have a greater understanding of their circumstances.
I am married with two children and spend as much spare time as possible involved in family activities and socialising with friends.