Care Home Fee Recovery Solicitors in Bridgend and Rhondda Cynon Taff

Are you or a relative residing in a care/nursing home and paying for the fees independently? If so, you may be entitled to a refund from the NHS.

At Devonalds Solicitors we have helped recover hundreds of thousands of pounds for our clients. We work hard to ensure that justice is sought for those who should be or should have been retrospectively eligible for NHS continuing healthcare funding.

NHS continuing healthcare is a package of care whereby the NHS funds 100% of the patient’s care home fees. In order to be eligible for NHS continuing healthcare funding, the patient must be assessed as having a “primary health need” i.e. their needs are mainly health-related as opposed to social needs.

In order to establish whether someone should be or should have been eligible for NHS continuing healthcare, health boards across Wales will be required to undertake an assessment of your relative’s needs considering a wide range of factors including their behaviour, cognition, mental health, nutrition, continence, skin, mobility and medication.

Even where an assessment has already taken place and determined that your loved one is not eligible, we may still be able to help you challenge that decision if there is scope to do so. It is also possible to claim retrospectively for a family member who may have sadly passed away.

At Devonalds Solicitors we have a specialised and experienced care home fees recovery team who will provide you with an approachable and friendly service. Our professionals have extensive experience in bringing claims of this nature, having recovered hundreds of thousands of pounds for our clients already. We can assure that you will deal with the same individuals during the whole process who are dedicated to your particular case and able to carefully explain each stage of the process to you.

Ultimately, we understand how important decisions concerning either you or your loved one’s care are. We are passionate about understanding your individual circumstances and ensuring we achieve fair outcomes for all of our clients.

If you believe you or a relative may be eligible or should have been eligible for NHS continuing healthcare funding then call us today on 01443 404700 and ask to speak to our care home fees recovery team, or email us at CHC@devonalds.co.uk.


Client Testimonials:

Mrs J from Ebbw Vale made a claim on behalf of her late sister. We were able to prove that her sister should have been granted NHS Continuing Healthcare and recovered nearly 4 years of care home fees. Mrs J had this to say about how her claim was handled:

“I received so much help during the last 2 years from you all at Devonalds. Everyone has shown much patience in explaining everything to me. I would like to thank Joel Evans in particular for when he visited my home to obtain various items of information. I found Joel and the rest of the team to be kind, courteous and particularly patient – they needed to be! Once again, I cannot speak highly enough of the firm – very much appreciated.”


Mrs L from Crickhowell made a claim on behalf of her late mother. We were able to recover 7 months of care home fees by proving that her mother was wrongly denied NHS Continuing Healthcare. Mrs L said this about our service:

“Thank you so much for the work and effort you put in on my behalf towards my mother’s care home fees being partly reimbursed. I felt the decision was fair and justifiable. You explained things to me simply and I could not have done it without you. Thank you once again.”


Devonalds helped Mrs A. Morris from Cardiff recover approximately 9 months of her sister’s, Mrs M. Jones, care home fees amounting to over £19,000. Mrs Morris commented as follows:

“We were prompted to seek Devonalds’ services when we saw an advert in the media about potential reimbursement of care home fees. If you know somebody who pays or has paid for care home fees, look into it as sometimes they are entitled to help from the NHS. Don’t be afraid to use a Solicitor to assist you in recovering the care home fees; it is definitely worth a try”.

Thank you letter from clientanother thank you letter from client